Subscription Policy
How it works
When you subscribe, you'll receive fresh socks every month with 10% off each delivery. We'll charge your payment method automatically before each shipment goes out.
Billing & payments
Your card is charged on the same date each month, just before we dispatch your order. You'll get a reminder email a few days beforehand. If payment fails, we'll retry and send you a notification so you can update your details.
Managing your subscription
Log into your account and go to Manage subscriptions to pause, skip a delivery, or cancel anytime. Changes made before your billing date will apply to the next order.
- Pause: Your subscription stops until you resume it
- Skip: Miss one delivery, then continue as normal
- Cancel: No further charges or deliveries
Shipping & delivery
Subscription orders follow our standard shipping rates and timescales. You can update your delivery address anytime from your account.
Returns & refunds
Subscription orders are covered by our standard returns policy. If you're not happy with your delivery, contact us within 30 days for a refund or exchange.
Questions?
Email us at hello@underfoot.shop or manage everything from your account dashboard.